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Patrick
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Joined: 28 Aug 2005
Posts: 3584
Location: Harbinger, NC, U.S.A.
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Bob Hubbard
Joined: 14 Feb 2009
Posts: 195
Location: WNY
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 Posted: 3/7/2010, 5:05 pm Post subject: |
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We use an infraction system that as people earn points will ban them temporarily or permanently depending on the point type. Most folks learn to fit in, some need a few wacks as it were to get the point across, sometimes though, they need the boot. Once banned, it's rare we reverse that.
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agrandy
Joined: 24 Dec 2009
Posts: 5
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| Posted: 3/7/2010, 9:15 pm Post subject: |
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Bob,
Your infraction system sounds great.
How did you come up with it? Is there somewhere I can read more about the system you use?
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harishankar
Joined: 10 Sep 2005
Posts: 218
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| Posted: 3/8/2010, 6:07 am Post subject: |
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I've never had a situation to use temp bans. I think that it's meaningless because a person who gets banned from your site is either:
1. somebody who is going to get around the ban and keep coming back to annoy you.
2. somebody who is so offended by the temp ban that they're unlikely to come back ever, if at all.
I see the user-banning as a symbolic gesture that the user is not wanted/desired on your forum for certain reasons. Anybody can get around any ban if they want to by using proxies and throw-away e-mail ids etc. Banning a person is saying "you don't want the person". I don't think a temporary ban serves any purpose at all. Online forums aren't the police or enforcers...
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Fergal Crawley
Joined: 17 Jul 2009
Posts: 34
Location: Co Louth, Ireland
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| Posted: 3/9/2010, 12:17 pm Post subject: |
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| Bob Hubbard wrote: |
| We use an infraction system that as people earn points will ban them temporarily or permanently depending on the point type. Most folks learn to fit in, some need a few wacks as it were to get the point across, sometimes though, they need the boot. Once banned, it's rare we reverse that. |
We have exactly the same procedure on my business forum and it works very well. Before I started using infractions I was very reluctant to ban people, it's much easier to do it now, because only repeat offenders get banned.
agrandy, I use the infraction system that comes as standard with vBulletin, it is a very comprehensive system and works perfectly for my forum.
We do give temporary bans, I've never analysed our members to see if anyone who has received a temp ban came back and became a positive contributing member but there has been a few on my promotion forum. People do learn from their experience and mend their ways.
Personally I've received a temp ban at one very large forum that I participate on. I hadn't received any warning, even though I had already made a few hundred posts there and I didn't feel that I had deserved the ban (although I suppose most people don't). I'm back posting there but id did leave a bad taste in my mouth.
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Ryan
Moderator
Joined: 10 Sep 2005
Posts: 1172
Location: New York, United States
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| Posted: 3/9/2010, 11:20 pm Post subject: |
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Through the past months I've been in a law and government program special for high school seniors. In my experience I've dealt with 3 different courts, ranging from family issues to harassment, assault, and battery. The latter three are in a way kind of what moderators deal with in the virtual world.
In court, if you have no priors you are likely to receive a break with what's called a conditional discharge. This is what I would connect most in professional communities as a warning, probably via private message. A second time offender is likely to not catch a break and will probably serve somewhat above the minimal sentencing. Let's say it's severe enough where incarceration is required. So a second time offender may require 15 days in jail.
However, repeat offenders generally have no room for breaks, and in my observation of pre-arraignment proceedings there are some people that will roll through and just get no break. They get taken away in handcuffs and serve a full sentence, in this case what we would consider a permanent ban.
But there's still two ways to look at this.
Generally speaking, from my accumulated hours in both the DA's office and the courts, once a person starts criminal acts they tend not to stop. Although I'm creating an artificial statistic, I would say 80%-85% of the people who come through for arraignment with priors just don't stop committing crimes. I would say that's pretty accurate. Through this line of thinking, temporary bans are just prolonging the inevitable.
However, we also have to think: these are communities, and the law that is broken is your law. So the question is, to what standards do you hold everything? If you leave little room for priors, you could run with more temporary bans hoping they'll learn. However, if you consider prior bad acts, then you could probably go with the fact repeaters are not worth keeping around, and should stick to more permanent bans.
Myself, I would probably stick with permanent bans. If I were to issue a temporary, I would definitely make my side of the enforcement as private as possible. (No banned rank/profile indication, etc.)
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Patrick
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Joined: 28 Aug 2005
Posts: 3584
Location: Harbinger, NC, U.S.A.
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Fergal Crawley
Joined: 17 Jul 2009
Posts: 34
Location: Co Louth, Ireland
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| Posted: 3/29/2010, 9:38 am Post subject: |
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| Patrick wrote: |
| ...would you have preferred to be contacted and made aware of the violation... |
Most definitely. A few years ago, I received a friendly PM on another forum explaining that something I did was against the rules. That made me more impressed by the forum and how it was managed, than if they had ignored my mistake and didn't send the Pm at all.
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Patrick
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